Forum Discussion

ForcaTaico's avatar
ForcaTaico
Resolver II
8 years ago
Solved

October GA - Custom visual (Timeline Storyteller) no render.

Hey,   I can't get the custom visual 'Timeline Storyteller' to render in the browser. Works fine in 'Power BI Desktop'.   Anyone else has this issue?   I'm on october GA (server + desktop).   ...
Custom visual
Report Server
  • mgmeyer's avatar
    mgmeyer
    8 years ago

    Thanks for reporting the issue, it does look like something is going on with that particular visual, couple questions:

     

    1. What browser are you using to render the report? Also have you tried a differant browser?

    2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

    3. Are there any other visuals on the page besides the Timeline one? If so do they render?

     

    Thanks!

    Matt M.

mgmeyer's avatar
mgmeyer
Power BI Team
8 years ago

Glad to here it is working in the other browsers, I tried IE myself and it worked you may want to try clearing the browser cache for IE to see if that resolves the issue.

ForcaTaico's avatar
ForcaTaico
Resolver II
8 years ago

To follow up...

 

I got it working now - also in 'Internet Explorer'! The problem was in 'Internet Explorer' via VPN-connection from home to my work.