Forum Discussion
October GA - Custom visual (Timeline Storyteller) no render.
Thanks for reporting the issue, it does look like something is going on with that particular visual, couple questions:
1. What browser are you using to render the report? Also have you tried a differant browser?
2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?
3. Are there any other visuals on the page besides the Timeline one? If so do they render?
Thanks!
Matt M.
Thanks for the quick reply!
1. What browser are you using to render the report? Also have you tried a differant browser?
I was using 'Internet Explorer' (didnt try others) - works with both EDGE and and Chrome!
2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?
No errors. 2 warnings: "[Deprecation] 'webkitURL' is deprecated. Please use 'URL' instead." & "VM1193:2259 [Deprecation] 'window.webkitStorageInfo' is deprecated. Please use 'navigator.webkitTemporaryStorage' or 'navigator.webkitPersistentStorage' instead."
3. Are there any other visuals on the page besides the Timeline one? If so do they render?
No, just Timeline
Regards Taico
Glad to here it is working in the other browsers, I tried IE myself and it worked you may want to try clearing the browser cache for IE to see if that resolves the issue.
To follow up...
I got it working now - also in 'Internet Explorer'! The problem was in 'Internet Explorer' via VPN-connection from home to my work.