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ForcaTaico's avatar
ForcaTaico
Resolver II
8 years ago
Solved

October GA - Custom visual (Timeline Storyteller) no render.

Hey,

 

I can't get the custom visual 'Timeline Storyteller' to render in the browser. Works fine in 'Power BI Desktop'.

 

Anyone else has this issue?

 

I'm on october GA (server + desktop).

 

Regards Taico

  • Thanks for reporting the issue, it does look like something is going on with that particular visual, couple questions:

     

    1. What browser are you using to render the report? Also have you tried a differant browser?

    2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

    3. Are there any other visuals on the page besides the Timeline one? If so do they render?

     

    Thanks!

    Matt M.

4 Replies

  • mgmeyer's avatar
    mgmeyer
    Power BI Team

    Thanks for reporting the issue, it does look like something is going on with that particular visual, couple questions:

     

    1. What browser are you using to render the report? Also have you tried a differant browser?

    2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

    3. Are there any other visuals on the page besides the Timeline one? If so do they render?

     

    Thanks!

    Matt M.

    • ForcaTaico's avatar
      ForcaTaico
      Resolver II

      Thanks for the quick reply!

       

      1. What browser are you using to render the report? Also have you tried a differant browser?

      I was using 'Internet Explorer' (didnt try others) - works with both EDGE and and Chrome!

       

      2. If your using Chrome can you open the developer tools (F12), refresh the report and let me know if you see any errors in the console?

      No errors. 2 warnings: "[Deprecation] 'webkitURL' is deprecated. Please use 'URL' instead." & "VM1193:2259 [Deprecation] 'window.webkitStorageInfo' is deprecated. Please use 'navigator.webkitTemporaryStorage' or 'navigator.webkitPersistentStorage' instead."

       

      3. Are there any other visuals on the page besides the Timeline one? If so do they render?

      No, just Timeline

       

      Regards Taico

       

       

       

       

       

      • mgmeyer's avatar
        mgmeyer
        Power BI Team

        Glad to here it is working in the other browsers, I tried IE myself and it worked you may want to try clearing the browser cache for IE to see if that resolves the issue.