Need a refresh on my data set

[Cindra]

I've tried to submit emails for assistance but the Help & Support function doesn't seem to go anywhere.

Does anyone know how to refresh their Presence dataset?  In November I had access to October data but in December, I only see data up to August 2024.

[Anonymous]

Hi,@Cindra .Merry Christmas to you.
Have you contacted the teams in charge of your data source? If the data you need to get is a report in the workspace, then you need to find the owner of the report, contact them and ask them to provide you with access to the corresponding semantic model.

[Anonymous]

Hi,lbendlin ,thanks for your concern about this issue.

Your answer is excellent!
Hi,@Cindra .Has your problem been solved?
If you have found suitable solutions, please share them as it will help more users with similar problems.
Or you can mark the valid suggestions provided by other users as solutions.
Thank you very much for your understanding and support of Power BI.

I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian

[lbendlin]

This here is a public forum, on the interwebs.  You will want to talk to your company's internal support teams about that.