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Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Issue scheduling dashboard refresh with On Premise Server

When setting up refresh on a dashboard I am seeing this error in RSPortal.  I get the Something when wrong with the spinning wheel.

The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

  • Anonymous's avatar
    Anonymous
    4 years ago

    Resolved the issue.  There were 2 URLs listed in the Web Portal.  One with the servername and one with the DNS name.  Removed the URL with the servername and that fixed the issue.

1 Reply

  • Anonymous's avatar
    Anonymous
    Not applicable

    Resolved the issue.  There were 2 URLs listed in the Web Portal.  One with the servername and one with the DNS name.  Removed the URL with the servername and that fixed the issue.