Is there possible when we logoff the laptop then power bi on-premises gateway will work ??

[krishna_murthy]

Hi Team,

Iam facing some issue 
i have created on-premises gateway in power bi but Is there possible when we logoff the laptop then power bi on-premises gateway will work ??
bez after i logoff the laptop then my client unable see the see the data and showing gateway not configured 

Any suggeston please 

[v-pnaroju-msft]

Hi krishna_murthy,

We are following up to see if what we shared solved your issue. If you need more support, please reach out to the Microsoft Fabric community.

Thank you.

[v-pnaroju-msft]

Thankyou, @AnalyticPulse and @tayloramy for your response.

Hi krishna_murthy,

We appreciate your inquiry through the Microsoft Fabric Community Forum.

We would like to inquire whether have you got the chance to check the solutions provided by @AnalyticPulse and @tayloramy to resolve the issue. We hope the information provided helps to clear the query. Should you have any further queries, kindly feel free to contact the Microsoft Fabric community.

Thank you.

[tayloramy · Accepted solution]

Hi @krishna_murthy, 

THe proper way to do this is to use a standard gateway installed on a server, not a personal gateway installed on your computer. 

Anything installed on your computer will not continue to run if your computer is off. 

Based on your screenshot there, that appears to be a personal gateway.  

See here for more info: What is an on-premises data gateway? | Microsoft Learn

If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.

[AnalyticPulse]

@krishna_murthy 
if your system is acting as gateway then its not possible to refresh data after you logoff your laptop. System need to be up in order to refresh or see the data on report.
Analytic Pulse Blog 
Docynx Productivity Tools 
Tool to Generate Realistic Sample Data Instantly online  

[krishna_murthy]

@AnalyticPulse ---Then how we can fix becase Usually after we download power bi on-premises gateway then we configure email id after on the we can add connectors(we have added the source details ) right ....

Apart from what we can do --- if we logoff our laptop then what to do ? client will not agree right 

Any suggestion please

[AnalyticPulse]

@krishna_murthy  please check if you have installed personal mode of gateway, if thats the case then Uninstall it and  installl the standard mode gateway and you need to install the gateway on always-on server to ensures 24×7 data refresh reliability , if  your laptop disconnects from the internet then gateway becomes unreachable.
hence your option is to deploy the gaetway on aways-on On-premise Server.
installing gateway on local is ok for dev & testing but for Production you have to install gateway on server. (like Azure VM or other VM) 

Analytic Pulse Blog 
Docynx Productivity Tools 
Tool to Generate Realistic Sample Data Instantly online  

[krishna_murthy]

@AnalyticPulse thanks buddy,

i have installed On-premises data gateway only but everything looks good till configured the gateways in online service  page.

After install the gateway the status showing like below is that correct