Solved: Re: Getting 503 error, child process (RSPortal) di... - Page 2

Anonymous · ‎10-03-2019

Hi all,

We have installed the Power BI Report Server (Developer) Edition on our test machine (15.0.1102.597). The machine is running SQL Server 2016 Developer Edition. Calling the Report Server Web Service URLs works properly. However, when calling the Web Portal URL, we are getting an 503 error.

The RSHostingService LogFile contains the following information:

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Does anyone have an idea what to do against the dying RSPortal process? It worked properly with an older version of Power BI report server. I also tried assigning another Web Portal Virtual Directory and another Port. No success. Restarts did not work either.

Thank you for any help,

kind regards,

Patrick Wolf

All41S · ‎10-11-2019

Hi All,

try this - maybe it helps you - for me it fixed the issue.

ISSUE

After upgrading to the latest release of PBI RS, from May 2019 to September 2019, the Web Portal address is returning an HTTP 503 error

CAUSE/Analysis

Our latest’s release of Power BI Report server (September 2019) uses a more recent .NET Framework requirements and we advise a minimum of version 4.7

Action Plan

Please upgrade the .NET Framework to an 4.7 or newer version (.NET Framework Runtime)

https://dotnet.microsoft.com/download

Restart the Server
Check if the PBI Report Server is now accessible to the Web Portal

View solution in original post

Anonymous · ‎10-07-2019

Hi,

thanks for the Logging trick. I changed the configuration file and restarted the server.

May I ask: How do I open an official support ticket with Microsoft regarding Power BI Server?

Here is the extended output of RSHostingService Logfile after the restart. From my point of view, there is no additional helpful information included 😞

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The RSPortal Logfile has not changed:

#################################################

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There is a new PowerBI logfile with some errors regarding ExtendedEvents logging. I don't think it is the cause of my problem

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2019-10-08 07:25:04.9450|INFO|1|File Logger created: C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSPowerBI_2019_10_08_07_25_04.log - level Trace, will roll at 32 Mb, process id 10556
2019-10-08 07:25:04.9919|INFO|1|Do not dump on: Microsoft.PowerBI.ReportServer.WebApi.Catalog.CatalogAccessException,System.Threading.ThreadAbortException,System.OutOfMemoryException,System.ObjectDisposedException,System.IO.IOException,System.IO.FileLoadException,System.AppDomainUnloadedException,System.Net.Http.HttpRequestException,System.Net.HttpListenerException,System.OperationCanceledException,System.InvalidOperationException
2019-10-08 07:25:04.9919|TRACE|1|Setting unhandled exception handler
2019-10-08 07:25:04.9919|INFO|1|Provider name
2019-10-08 07:25:04.9919|INFO|1|Container name Microsoft SQL Server Reporting Services Key Container 2010
2019-10-08 07:25:04.9919|INFO|1|Setting Symmetric Key
2019-10-08 07:25:05.0075|INFO|1|Setting up Hosted Process State
2019-10-08 07:25:05.0075|DEBUG|1|Attempting to read Configuration from file C:\Program Files\Microsoft Power BI Report Server\PBIRS\ReportServer\rsreportserver.config -> C:\Program Files\Microsoft Power BI Report Server\PBIRS\ReportServer\rsreportserver.config
2019-10-08 07:25:05.0544|TRACE|5|Start XEventLogger
2019-10-08 07:25:05.4317|INFO|1|The web server needs to run elevated
2019-10-08 07:25:05.4317|INFO|1|Web Server is running.
2019-10-08 07:25:07.0587|INFO|4|Attempting to connect to Analysis Services XEvent logging...
2019-10-08 07:25:07.3100|ERROR|4|Error creating Analysis Services XEvent traceMicrosoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: Failed to complete the command. XEvent is not initialized.
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Microsoft.AnalysisServices.AdomdClient.IExecuteProvider.Execute(ICommandContentProvider contentProvider, AdomdPropertyCollection commandProperties, IDataParameterCollection parameters)
at Microsoft.AnalysisServices.AdomdClient.AdomdCommand.ExecuteXmlReader()
at Microsoft.PowerBI.ReportServer.AsServer.AnalysisServicesXEventLogger.TryCreatingAndSubscribingToXEventsTrace()
2019-10-08 07:25:09.3160|INFO|7|Attempting to connect to Analysis Services XEvent logging...
2019-10-08 07:25:09.3160|ERROR|7|Error creating Analysis Services XEvent traceMicrosoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: Failed to complete the command. XEvent is not initialized.
at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Microsoft.AnalysisServices.AdomdClient.IExecuteProvider.Execute(ICommandContentProvider contentProvider, AdomdPropertyCollection commandProperties, IDataParameterCollection parameters)
at Microsoft.AnalysisServices.AdomdClient.AdomdCommand.ExecuteXmlReader()
at Microsoft.PowerBI.ReportServer.AsServer.AnalysisServicesXEventLogger.TryCreatingAndSubscribingToXEventsTrace()

[...]
Message:Either the trace with the ID of 'PBIRSTrace' does not exist in the server with the ID of 'BI_WIN2016_DEV\PBIRS', or the user does not have permissions to access the object.