Error Installing the May 2024 release of Power BI Report Server.

[DKHUghes55]

Hi Fabric Community,

I have an issue installing the May 2024 release of Power BI Report server.

The Server:

Windows Server 2022

SQL Server 2022

.Net framework v4.0.30319.

The error:

Faulting application name: PowerBIReportServer.exe, version: 1.20.8959.12285, time stamp: 0x548629eb
Faulting module name: clr.dll, version: 4.8.4739.0, time stamp: 0x665a9716
Exception code: 0xc0000005
Fault offset: 0x00026952
Faulting process id: 0x3450
Faulting application start time: 0x01dae27fbc69bd0c
Faulting application path: D:\Software\PowerBIReportServer.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: e5e55add-050e-4b3e-ad4d-cad3737330c1
Faulting package full name:
Faulting package-relative application ID:

I am an admin on the server and executed the install as an administrator.

Any Suggestions?

Thanks,

DKHughes55

[DKHUghes55 · Accepted solution]

Hi Fabric Community,

We found the issue.  There was a setting in th McAfee configuration that was blocking some .Net operations.  This was the setting: AMSI unchecked policy.

This is resolved.

DKHughes55

[DKHUghes55]

I have made sure the server meets the requirements.

I have tried installing Jan 2024 with the same error.

Ran the .Net repair tool.

DKHughes55

[v-jianpeng-msft]

Hi, @DKHUghes55 

Thank you very much for your reply. The possible cause of this problem is that there is a problem with your server environment.
Have you tried to install Report Server on your other computers? Does this issue occur in other environments?

If there is a problem with your server, you can try to communicate with your IT department.

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-jianpeng-msft]

Thank you @aduguid 

Hi, @DKHUghes55 

I am happy to answer your inquiry. I think there are two main reasons for this current error below:
1. There is a problem with the installation package of the referenced program that depends on . You can download Power BI Report Server from the following official website, after my test can be installed normally.

Download Microsoft Power BI Report Server - May 2024 from Official Microsoft Download Center

2. There is a corruption in the .NET Framework. The CLR is a key component of the .NET Framework in Windows. There are many reasons for this, such as missing clr.dll, memory access conflicts. You can also check tutorials related to .NET Framework. Below I have found a few cases related to this error which you can use as a reference:

clr.dll" error message when trying to run certain programs - Microsoft Community

Application crashes without any errors in Windows 11 22H2 - Microsoft Q&A

You can perform a reinstallation of your . In addition, you need to check that you meet the minimum conditions for installing Power BI Report Server:

Hardware and software requirements for installing Power BI Report Server - Power BI | Microsoft Lear...

Best Regards

Jianpeng Li

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[aduguid]

Is this a new install or was a previous version installed? The .NET Framework requirement for Power BI Report Server is typically .NET Framework 4.6.2 or later.

https://dotnet.microsoft.com/en-us/download/dotnet-framework/net462

[DKHUghes55]

Hi aduguid,

This is a new installation.  The clr.dll is 4.8.4739.0.

DKHughes55

[aduguid]

I'd just run this from your command line to confirm the .NET version 

dotnet --list-runtimes

[DKHUghes55]

Hi Aduquid,

I don't have the dotnet command, but I did run a reg query

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full" /v version

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\full
version REG_SZ 4.8.04161

That displayed this result.