Solved: Email not received

Anonymous · ‎05-09-2020

Hello,

I have a problem with the Power BI service subscription system.

What happens is that when I subscribe to colleagues with or without pro licenses, within the same organization, but the emails never sent to our emails. Not even my owner gets emails from Notifications.

I look forward to your comments,

Thank you very much in advance.

Greg_Deckler · ‎05-10-2020

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

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Greg_Deckler · ‎05-10-2020

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Follow on LinkedIn
@ me in replies or I'll lose your thread!!!
Instead of a Kudo, please vote for this idea
Become an expert!: Enterprise DNA
External Tools: MSHGQM
YouTube Channel!: Microsoft Hates Greg
Latest book!: Power BI Cookbook Third Edition (Color)

DAX is easy, CALCULATE makes DAX hard...

Email not received

Hello,

I have a problem with the Power BI service subscription system.

What happens is that when I subscribe to colleagues with or without pro licenses, within the same organization, but the emails never sent to our emails. Not even my owner gets emails from Notifications.

I look forward to your comments,

Thank you very much in advance.

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Microsoft Fabric Community Conference 2025

A Year in Review - December 2024

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Email not received

Hello,

I have a problem with the Power BI service subscription system.

What happens is that when I subscribe to colleagues with or without pro licenses, within the same organization, but the emails never sent to our emails. Not even my owner gets emails from Notifications.

I look forward to your comments,

Thank you very much in advance.

Helpful resources

Join us at the Microsoft Fabric Community Conference

Microsoft Fabric Community Conference 2025

A Year in Review - December 2024