Can't display the Microsoft Gantt chart custom visual in Power BI Report Server after publish.

[dushansanjeewa]

Can't display this Microsoft Gantt chart 2.2.3 custom visual in Power BI Report Server after publishing it getting the below message. Please help to solve this issue.

"Can't display this visual.
To see this custom visual, add it to this report first: Gantt1448688115699
Please try again later or contact support. If you contact support, please provide these details.
Request ID: 01d6be87-e40c-bd6b-5026-3ba3d3741bbf
Time: Thu Nov 23 2023 13:24:54 GMT+0800 (Singapore Standard Time)
Service version: /powerbi/libs"

[Nielf]

@ I experienced the same error, and @average_joe's solution worked for me. 

[average_joe]

Hi @dushansanjeewa ,

Is this an issue that is only occurring after upgrading your version of Power BI?

This has happened to me recently and I fixed this by opening the file in PBI Desktop, changing the visual to a table and then back to the Gantt chart.  I saved and uploaded and the problem went away.