We hosted Power BI and paginated reports on Power BI report server (Jan 2020 ) Version . we are facing issue with basic authentication .Power BI Reports fail with a blank page without rendering the data in 10 minutes most of the time. Sometime they fail as quick as 3 minutes and there are cases they did not fail for straight 18 hours. Below is the error we see . if any one facing the similar issue , can you guys help us to find a solution for this ?
error message: |ERROR|25|GetPbixReportMetadataAsync RSPortal returned error code Forbidden for catalogItem a8241920-feda-4272-88bd-58049eba9a75. Check Portal logs.| RequestID = 66e21d1e-79f2-2957-ff88-7807356d8cab ClientSessionID = c88518a1-3a9f-2755-cb13-c756fafc6231
2020-06-29 06:55:48.8583|INFO|25|Sending response. Response code Domain\UserName 403, Elapsed time 0:00:00.5663353| RequestID = 66e21d1e-79f2-2957-ff88-7807356d8cab ClientSessionID = c88518a1-3a9f-2755-cb13-c756fafc6231
