Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Learn from the best! Meet the four finalists headed to the FINALS of the Power BI Dataviz World Championships! Register now

Reply
Anonymous
Not applicable

register gateway failed

after installing the powerbi gateway - personal i have the next message "Register Gateway Failed"

 

I tried different solutions but nothing gives the solution.

This is after updating to windows 10

 

3 REPLIES 3
dimazaid
Microsoft Employee
Microsoft Employee

Is this still happening? Is it showing any other error messages? Have you added any data sources to it yet? If not, try uninstalling it and re-installing the Gateway. 

Anonymous
Not applicable

unfortunately the problem is still there. After installing de gateway and starting it, I can give my azure account. After that the gateway tries to start. A little moment later there is the message "register gateway failed"

 

I uninstalled the gateway few times en reinstalled it. But still the message is there.

 

This problem started after the update to Windows 10. Perhaps it has nothing to do with the update

Anonymous
Not applicable

The next message is in the eventviewer:

 

Failed to execute the command ' -SetupGatewayForAppMode a2ae6031-469e-4742-b0ca-dd1647f83e84@b0467f8b-603a-466a-a33d-c1af88bd0b31@14f51393-4013-40b3-9401-887d37a05a81@ne#Fh972vQwnQtdXd5GUTEtpqm45p5/2mjDym7CRz/dyNU='. Error message: A service error occurred (StatusCode: 400; ErrorCode: 19; ActivityId: 78fb8907-e9a1-48aa-973e-85f18076e873; ErrorMessage: Version incompatible due to it is not a valid group version or it is lower than the current group version.). at Microsoft.DataTransfer.DIAgentHost.NamedPipeControllers.NamedPipeGatewayClientController.RegisterGateway(String payload) at Microsoft.DataTransfer.DIAgentHost.NamedPipeServer.PipeServerThread(Object data) A service error occurred (StatusCode: 400; ErrorCode: 19; ActivityId: 78fb8907-e9a1-48aa-973e-85f18076e873; ErrorMessage: Version incompatible due to it is not a valid group version or it is lower than the current group version.). caused by Processed HTTP request failed.

Helpful resources

Announcements
Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

March Power BI Update Carousel

Power BI Community Update - March 2026

Check out the March 2026 Power BI update to learn about new features.