Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
Anonymous
Not applicable

register gateway failed

after installing the powerbi gateway - personal i have the next message "Register Gateway Failed"

 

I tried different solutions but nothing gives the solution.

This is after updating to windows 10

 

3 REPLIES 3
dimazaid
Microsoft Employee
Microsoft Employee

Is this still happening? Is it showing any other error messages? Have you added any data sources to it yet? If not, try uninstalling it and re-installing the Gateway. 

Anonymous
Not applicable

unfortunately the problem is still there. After installing de gateway and starting it, I can give my azure account. After that the gateway tries to start. A little moment later there is the message "register gateway failed"

 

I uninstalled the gateway few times en reinstalled it. But still the message is there.

 

This problem started after the update to Windows 10. Perhaps it has nothing to do with the update

Anonymous
Not applicable

The next message is in the eventviewer:

 

Failed to execute the command ' -SetupGatewayForAppMode a2ae6031-469e-4742-b0ca-dd1647f83e84@b0467f8b-603a-466a-a33d-c1af88bd0b31@14f51393-4013-40b3-9401-887d37a05a81@ne#Fh972vQwnQtdXd5GUTEtpqm45p5/2mjDym7CRz/dyNU='. Error message: A service error occurred (StatusCode: 400; ErrorCode: 19; ActivityId: 78fb8907-e9a1-48aa-973e-85f18076e873; ErrorMessage: Version incompatible due to it is not a valid group version or it is lower than the current group version.). at Microsoft.DataTransfer.DIAgentHost.NamedPipeControllers.NamedPipeGatewayClientController.RegisterGateway(String payload) at Microsoft.DataTransfer.DIAgentHost.NamedPipeServer.PipeServerThread(Object data) A service error occurred (StatusCode: 400; ErrorCode: 19; ActivityId: 78fb8907-e9a1-48aa-973e-85f18076e873; ErrorMessage: Version incompatible due to it is not a valid group version or it is lower than the current group version.). caused by Processed HTTP request failed.

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now!

December 2025 Power BI Update Carousel

Power BI Monthly Update - December 2025

Check out the December 2025 Power BI Holiday Recap!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.

Top Solution Authors