invalid query locator

[nmagalhaes]

Hello.

We are getting the following error message:

Not sure how to fix. Please let me know if I should open a support ticket and how. 

Thank you. 

Nancy

PM Report has failed to refresh. 

**PM Report is our report name. 
Failure details: invalid query locator

Technical Information

Activity Id:
d721a495-5e0b-4a05-8476-27c273f36c8f

Request Id:
35b3f5db-2f5d-4c00-b97b-0d4971808b6f

Cluster Name:
WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net

Refresh Start Time:
December 11, 2021 20:01 UTC

Refresh End Time:
December 11, 2021 20:26 UTC

[CarstenSchou]

I'm experiencing something similar. Instead of it's my online reports breaking with the invalid query locator, it's Power BI Desktop. I've tried to download the PBIX file from online and open it, and it's give me that error even though it works online. I'm afraid to make changes and I don't want to break the existing reporting environment.

I've also tried to create a fresh new report with Salesforce as the only data connector and merging two tables works flawlessly, but when I try to group by it also gives me the same error of invalid query locator. I don't think it's the same error but I do think it's a bit hard to debug.

Technical Information

Activity Id:
dbcd74a4-4962-41fb-88e3-3f47241b9d94
Request Id:
fb0e5324-d349-426f-8727-ecc96b48ddd2
Cluster Name:
WABI-NORTH-EUROPE-H-PRIMARY-redirect.analysis.windows.net
Refresh Start Time:
January 5, 2022 5:01 UTC
Refresh End Time:
January 5, 2022 5:13 UTC

[v-yingjl · Accepted solution]

Hi @nmagalhaes ,

dataSourcesTypes=Salesforce.Data;Sql.Database

Based on the collected information internal, the data source is SalesForce and a similar issue has been sumbited internal to investigate(ICM: 252730460), would update here as soon as possible if there is any progress about it.

Best Regards,
Community Support Team _ Yingjie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[DouweMeer]

Has it already been solved?

And if no, is there a way to track progress on the case? 

[CarstenSchou]

Could you provide an update on this? This initially occured end December 2021 and a quick fix would be highly appreciated.