google analytics

[artommy]

Can't conneсt BI (Online) with the BI. Tried thousand times.

I

1) add GA account,

2) click "Allow" to give BI access to GA,

3) BI creates Dataset "Google Analytics" and Dashboard "Google analytics", and asks to wait until data is downloaded

4) Returns following error

Failed to import data

Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.
Activity IDe8658fa6-2281-4dae-a7d4-10df0d5e47fe
Request IDe33d626d-a71a-72f5-87ac-ea3329dc095d
Correlation ID2dc679a4-40e4-24c9-ac89-5c6c4d02e10d
Status code200
TimeTue Nov 29 2016 16:36:34 GMT+0200 (FLE Standard Time)
Version13.0.1700.679
Cluster URIhttps://wabi-west-europe-redirect.analysis.windows.net

Questions

1) What can I do

2) Where is that Microsoft support that I should contact? 🙂

Art

[v-qiuyu-msft]

Hi @artommy,

In your scenario, I would suggest you double check the account/property/view values when you connect to Google Analytics content pack. Please try to use different account to see if the same issue occurs.  For more information, please refer to this article: Google Analytics content pack for Power BI.

If you want to get dedicated from Microsoft, you can create a support ticket.

Best Regards,
Qiuyun Yu