Power Query error in excel, crashing

[Syndicate_Admin]

Hello, 

I try to start power query in excel and it crashes.

I have Microsoft 365 family, Windows 10.

i don’t understand why I’m able to use Legacy procedures but not the classic way, is there any option I should check? 

I can’t find a solution.

[Anonymous]

Hi @Syndicate_Admin 

Please check that if your excel is the latest version, and you can refer to the following link.

Excel crashes when opening power query window. File specific - Microsoft Community

Get data from Microsoft Query causes Excel to crash - Microsoft Community

Best Regards!

Yolo Zhu

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Syndicate_Admin]

Already made the repair, both mode.

the video below just show how to use power query.

the problem is that I cannot open power query because it crash.

the only solution that I’ve found is to use the wizard legacy procedure but it’s strange since I’m paying for a 365 subscription with windows 10, I7 and 8GB ram