Gateway and Data Refresh Issue

[NathanClouseAX]

I've been looking through the forum and haven't found anything similar. I am on a pro trial license. I have the enterprise gateway configured on a test server. That was installed by an admin on the box and is running as a service. I have gateways available in PowerBI (web) and they are marked as configured correctly and online. When trying to refresh a dataset created in PBI desktop from the web, I get this:

As you can see, My account is a pro trial user but it is trying to reach out to a personal gateway. When i look at settings for my dataset, in this case "asdf", this is what I see even though my account is pro.

I can go in and look at my gateways that are marked as "online" and everything appears fine. All data sources are set to be "Organizational" privacy level.

I can actually delete and re-create these without issue and I only have the enterprise gateway running, not personal. I uninstalled, deleted and/or removed everything that I could from my server and workstation and reinstalled everything just incase it was a version issue. I encountered no issues with that but I still get the same data refresh issue. Also, most likely related is this error:

So given all of that, I am wondering if my issues are caused by my account being treated as both a LiveID account and an O365 account with PRO Trial. I'm not sure where to go next to resolve this. Any ideas?

[Anonymous]

We are experiencing the same problem with the Get Data to connect to SSAS data sources. We have a ticket open with Microsoft - if there's a fix I'll share.

[NathanClouseAX]

@Anonymous did you hear anything back?

when I have some free time I will make another O365 not associated with MSDN and see if that solves my issue.

[Anonymous]

@NathanClouseAX I currently have a ticket open but no resolution has been found so far. We were experiencing the issue wit another Power BI tenant but strangely it started working in that tenant.