Dataflow stop working

[Syndicate_Admin]

Good day,

I've got a Dataflow to pull in data from an excel workbook on sharepoint daily to populate the Dataverse table. It suddenly stopped working and I couldn't figure out the reason behind it. I've attached the error code below, could someone shed some light on what has happened so I could fix it? Thanks!

Error Code: Mashup Exception Error, Error Details: Couldn't refresh the entity because of an issue with the mashup document MashupException.Error: The value is not updatable. Details: GatewayObjectId: 2489d1db-1964-40f8-8bb7-0c42e1717a35 (Request ID: 4d8fe033-1697-42cc-9f87-88645baf6df1).

Thanks in advance!

[v-yingjl · Accepted solution]

Hi @Syndicate_Admin ,

Similar issue had been submited previously(ICM: 263993342).

It may be caused by too much data volume and timed out in the default environment. 

You can check whether the gateway works fine refer to this document first:

Troubleshoot the on-premises data gateway 

In addition, we suggest that you can leverage a Production Environment. Default environments have constrained capacity. A PROD environment can provide 2X performance.

Best Regards,
Community Support Team _ Yingjie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.