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New Member

Connection to exchange

I'm having problems connecting to our Exchange Server from the Power BI designer. Is there something I should be aware of? When I try to login in it says *The credentials provided are invalid*. The user and password exists in the Exchange Server. What could be wrong here?


I have no problem connecting to other services lige Google Analytics and Active Directory.

New Member

hi. i know this is old thread but have same issue. i don't find any documentation how to do this so i guess it's a "feature"?

Microsoft Employee
Microsoft Employee

Hi Rino19ny, can you let us know what you have tried so far? Could your UPN be different than your email address? To check, use "whoami /upn" command on the command line.

Hi guys,


Any solution?

Not applicable

Hi guys. This worked for me. Even though it says the UPN is optional, when I entered the UPN it worked just fine.

Frequent Visitor

Martin did you find a solution to this?

No I didn't. I'm still unable to connect to the exchange server.

Also having the same issue? Is there a minimum req for Exchange if running on premise?

Frequent Visitor



I'm having a similar experience.  Unable to get through with correct credentials to connect to my exchange server.


Successful with active directory, just not exchange?


Anyone have a solution for this?

Super User
Super User

On prem or O365?

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The License to Power BI is on O365 but Exchange is onprem.

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