When working with Power BI, one of the most common questions beginners ask is:
“Why is my dataset not refreshing after publishing to Power BI Service?”
In most cases, the answer is simple, you need a Power BI Gateway.
In this blog, you’ll learn:
- What a Power BI Gateway is
- Why it is required
- Difference between Personal and Standard mode
- Step-by-step process to install and configure a Gateway
- How to map your dataset and refresh it successfully
Why Do We Need a Gateway in Power BI Service?
Let’s understand this with a real-world scenario.
You create a Power BI report using:
- SQL Server
- Excel file stored on your local machine
You publish this report to Power BI Service (Cloud)
Now comes the problem 👇
Your data source is on your local system, but Power BI Service runs in the cloud.
This setup is called On-Premises Data Source.
👉 To allow Power BI Service to securely access your local data, we need a bridge between:
- Local system (On-Premises)
- Cloud (Power BI Service)
That bridge is called a Power BI Gateway.
What Is a Power BI Gateway?
A Power BI Gateway:
- Acts as a secure bridge between on-premises data and Power BI Service
- Enables manual refresh and scheduled refresh
- Transfers data securely from local system to cloud
Without a gateway:
❌ Dataset refresh will fail
❌ Schedule refresh cannot be enabled
Error You See Without Gateway
If you try refreshing a dataset without configuring a gateway, Power BI shows an error like:
“Refresh failed because this semantic model requires a gateway.”
This confirms that a gateway is mandatory for your data source.
Types of Power BI Gateway
Power BI provides two gateway modes:
🔹 1. Personal Mode
- Used by individual users
- Cannot be shared
- Suitable for personal projects only
🔹 2. Standard Mode (Recommended ✅)
- Can be shared with multiple users
- Used in organizations
- Can also be used for personal projects
👉 Best practice: Always use Standard Mode
Step-by-Step: Install Power BI Gateway (Standard Mode)
Step 1: Go to Power BI Service
- Open your workspace
- Click on Download (top navigation bar)
- Select Data Gateway

Step 2: Download Standard Mode
- Choose Download Standard Mode

- Wait for the installer to download
Step 3: Install the Gateway
- Choose installation directory
- Accept terms & conditions
- Click Install

Once installed, you’ll see:
✅ Installation was successful
Step 4: Sign In
- Use the same email ID you use for Power BI Service

- Click Sign In
Step 5: Register the Gateway
You’ll see two options:
- Register a new gateway
- Migrate / Restore an existing gateway
👉 Select Register a new gateway on this computer
Step 6: Configure Gateway Details
- Give your gateway a name
- Set a Recovery Key (very important)
⚠️ Keep the recovery key safe, it’s required if you move the gateway to another system.
Click Configure.
🎉 Your gateway is now online and ready to use.
Configure Gateway Connection in Power BI Service
Now let’s connect your dataset with the gateway.
Step 1: Open Dataset Settings
- Go to your workspace
- Click Settings (Of report)
- Open Gateway and Cloud Connections
You’ll see:
❌ Gateway not configured correctly

Step 2: Add Data Source to Gateway
- Click the right arrow
- Select Add to Gateway
- Create a new connection
Provide:
- Connection Name (e.g. SQL Server Connection)
- Server Name
- Database Name
- Authentication → Basic
- SQL Server Username & Password
- Privacy Level → Organizational
Click Create
Step 3: Map Dataset to Gateway
- Go back to Gateway and Cloud Connections
- Now you’ll see Maps to option
- Map the dataset to the newly created SQL Server connection
- Click Apply
✅ Mapping completed successfully
Refresh Dataset Using Gateway
Now your dataset is fully connected.
You can:
- 🔄 Trigger Manual Refresh
- ⏰ Configure Schedule Refresh
To test:
- Go to workspace
- Click Refresh
- You’ll see the refresh in progress
Once completed, your dataset is refreshed successfully 🎯
Key Takeaways
✔ Gateway is mandatory for on-premises data
✔ Standard mode is recommended
✔ Gateway acts as a secure bridge
✔ Required for manual & scheduled refresh
✔ Recovery key must be stored safely
Frequently Asked Questions (FAQs)
❓ Do I need a gateway for SharePoint or OneDrive?
No. Cloud sources do not require a gateway.
❓ Can I use one gateway for multiple datasets?
Yes. Standard mode gateway can be shared.
❓ What happens if my system is turned off?
Refresh will fail because the gateway is offline.
❓ Can I install gateway on a server?
Yes. This is the recommended approach for production.
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