Unable to see reports on Power BI App in iOS devices.

[walterfjr]

Hello Community,

I am having problems to view the reports, when I am on devices with iOS systems, this problem does not occur when I am using android.

The dashboards are working properly, but when I click on the reports menu, the listing appears blank as if there were no reports.
I noticed that this problem started after update 17.7

Note:
1 - My iOS devices are running iOS 12.1.4 (Iphone and Ipad)
2 - In the browser is working correctly
3 - I am with the same user in every case to ensure that it is not access problems.

[Emna]

My power bi dashboard is not functionning properly on my ios device (ios 18.4.1), even though it displays fine on the laptop. Any idea what might be causing this issue?

[mshenhav]

Hey @Emna ,

We recently released a version that better supports IOS 18.4.1. Can you please verify that you are using the latest app version? 

If the issue persists after using the latest Power BI version, we will need more details on the issue to be able to help. What does is mean "dashboard is not functionning properly"?

Thanks Maya

[benaud77]

Having the exact same issue on IOS, Android is ok.

We can view workspaces ok, and a report will load if it is the landing page of the app.

[mshenhav · Accepted solution]

Hey @benaud77 , @walterfjr 

We have released an update to the store that fixes that issue.

Thank you for reporting it,

Maya

[walterfjr]

Hey @mshenhav 

Thank you very much for the quick feedback, I updated to version 17.8 and the problem was solved!