Forum Discussion

gregclewis's avatar
gregclewis
Regular Visitor
4 years ago
Solved

Custom visuals no longer working with iOS

Custom visuals in iOS report views are not populating correctly, (no errors, just blanks). The same report visuals work correctly when using the web service. Anyone else experiencing this issue?
Need Help
  • mshenhav's avatar
    mshenhav
    4 years ago

    Hey wadda7 , gregclewis 

     

    We are publishing a fix to the custom visual issue. 

    It should be available by 11/24 end of day (PST). 

    There is no need to upgrade the mobile app, but it might be required to refresh the report (report header--> "..."--> refresh).

     

    Thanks, 

    Maya

wadda7's avatar
wadda7
Helper I
4 years ago

same issue with me 

chicletslicer visual shows as blank in IOS and android too but work fine in web