Showing results for 
Search instead for 
Did you mean: 
Kudo Collector
Kudo Collector

Cannot open some dashboards on iOS

Hi guys,


I have the following case:


User A has access to two dashboards (the underlying reports are owned by me). Neither of the 2 dashboards is configured for refresh.


The user does not have any issues opening the dashboards and the reports from However when using his iPad, the user can access only one of the dashboards. When trying to open the other, the app shows a picture as if it is trying to load the tiles and hangs.


Any ideas what might prevent a dashboard from opening in iOS app  would be greatly appreciated.





Helpful resources

PBI Sept Update Carousel

Power BI September 2023 Update

Take a look at the September 2023 Power BI update to learn more.

Learn Live

Learn Live: Event Series

Join Microsoft Reactor and learn from developers.

Dashboard in a day with date

Exclusive opportunity for Women!

Join us for a free, hands-on Microsoft workshop led by women trainers for women where you will learn how to build a Dashboard in a Day!

MPPC 2023 PBI Carousel

Power Platform Conference-Power BI and Fabric Sessions

Join us Oct 1 - 6 in Las Vegas for the Microsoft Power Platform Conference.