Cannot open some dashboards on iOS

[Tsanka]

Hi guys,

I have the following case:

User A has access to two dashboards (the underlying reports are owned by me). Neither of the 2 dashboards is configured for refresh.

The user does not have any issues opening the dashboards and the reports from app.powerbi.com. However when using his iPad, the user can access only one of the dashboards. When trying to open the other, the app shows a picture as if it is trying to load the tiles and hangs.

Any ideas what might prevent a dashboard from opening in iOS app  would be greatly appreciated.

Thanks

Tsanka