App not updating

Hi abcMaria, 

Thank you for confirming and for sharing the screenshots. Since the report has been removed from the workspace, is no longer present in the App navigation, the App has been republished, and the issue is reproducible for all users (including in an InPrivate session), we can likely rule out common causes such as browser caching, outdated report links, or an App navigation misconfiguration. Under normal circumstances, the removed report should no longer be displayed when opening the App, so the behaviour you're seeing is unexpected.

The fact that the "ghost" report is fully interactive and continues to display current data indicates that it is not simply a cached image. To help narrow this down further, could you please confirm whether the report was renamed, replaced, or deleted and recreated at any point? Also, if possible, please share the App ID, Workspace ID, and the App URL (masking any sensitive information), along with whether the App uses a custom Home/Landing page. This information will help determine whether the issue is related to the App's published configuration or if further investigation is required.

Hope this helps. If you have any questions regarding this, please feel free to reach out us. We will be happy to help.