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SandraBohr

Export PDF doesn't include all information

Submitted by on ‎10-24-2023 12:58 AM

Powerbi.jpeg

 

Hi, we can't export reports in Pdf anymore properly. The page doesn't contain all information 😞 Please see my example. 

Status: Delivered

Hi all，

 

Please update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76

You may go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version.

Version 118.0.2088.76 fixed it . Note that you will need admin rights to install the latest version.

 

vxiaoyanmsft_0-1698812641966.png

 

 

You may also try the following steps and check if this issue can be solved.

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vxiaoyanmsft_1-1698812115552.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards.
Community Support Team_Caitlyn

 

 

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3 Comments (3 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
‎10-24-2023 11:25 PM
Status changed to: Accepted

Hi  @SandraBohr ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Apna
New Member
‎10-25-2023 09:12 PM

Hello, 

 

When i export the PDF report it cuts off the right side. 

Can anyone advise the solution? 

v-xiaoyan-msft
Community Support
Community Support
‎10-31-2023 09:15 PM
Status changed to: Delivered

Hi all，

 

Please update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76

You may go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version.

Version 118.0.2088.76 fixed it . Note that you will need admin rights to install the latest version.

 

vxiaoyanmsft_0-1698812641966.png

 

 

You may also try the following steps and check if this issue can be solved.

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vxiaoyanmsft_1-1698812115552.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards.
Community Support Team_Caitlyn

 

 

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