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Anonymous
Not applicable
2 years ago
Status:
Done

Export PDF doesn't include all information

  Hi, we can't export reports in Pdf anymore properly. The page doesn't contain all information 😞 Please see my example. 
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Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi all，

 

Please update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76

You may go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version.

Version 118.0.2088.76 fixed it . Note that you will need admin rights to install the latest version.

 

 

 

You may also try the following steps and check if this issue can be solved.

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards.
Community Support Team_Caitlyn

 

 

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