Git sync fails with the workspace with no meaningful error

[rookie111]

I am trying to sync the workspace with my git branch, it keeps failing and there is no meaningful error message, i am wondering if there are any backend logs or any way to identify why its failing to sync:

Error:

Something went wrong

Please check the technical details for more information. If you contact support, please provide these details.

Hide details

Request ID 00000000-0000-0000-0000-000000000000

Time Thu Jul 03 2025 16:53:53 GMT+1000 (Australian Eastern Standard Time)

Any clues on this anyone?

[v-hashadapu]

Hi @rookie111 , hope you are doing well. may i know if the information provided here solved your issue or if you have raised the support ticket as suggested? If your issue's solved either way, please share the insights here, so others with similar issues may find the solution easily.
Thank you.

[v-hashadapu]

Hi @rookie111 , Thank you for reaching out to the Microsoft Community Forum.

This usually points to a problem in the Git content itself, not the workspace, especially if the error gives no useful detail. The most common cause is unsupported or misstructured artifacts in the branch, such as notebooks, lakehouses or semantic models missing definition.yaml or model.json files. Fabric does not currently expose detailed sync logs and the “Request ID” is only useful to Microsoft Support.

To confirm, try syncing the same branch to another new workspace. If that also fails, the issue is with the branch content. Create a test branch with just one report and one dataset, each correctly placed under /report/ and /dataset/ and try syncing that. If it works, add the remaining items back gradually to find what’s breaking the sync.

If the test branch also fails and you’ve ruled out Git permissions,  I suggest raising a Microsoft Fabric support ticket to fix the issue. Include the Request ID, timestamp, Error screenshots and all the troubleshooting steps you have tried so far. This will help them better understand the issue and provide a solution.

Below is the link to help create Microsoft Support ticket:
How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

If this helped solve the issue, please consider marking it “Accept as Solution” so others with similar queries may find it more easily. If not, please share the details, always happy to help.
Thank you.

[KevinChant]

Has the sync worked before?

[rookie111]

Thanks @KevinChant it worked for 2 env's, failing with the 3rd which is new and has nothing in it. 

[KevinChant]

In that case I suggest recreating the workspace for the 3rd one unless you have tried that already.

[rookie111]

I can do that, but the concern is if this thing starts happening again in the future, its not viable to always recreate and it would be good to have a root cause for such issues. From my exp, git integration with Fabric is very inconsistent but that's my observation. 

[burakkaragoz]

Hi @rookie111 ,

yeah, that kind of generic error is super frustrating — especially when there's no real detail to go on.

a few things you can try to troubleshoot git sync issues like this:

• check if there are any pending changes in the workspace that might be causing conflicts (like renamed or deleted items that git can't track properly)
• make sure your branch permissions and access tokens (if used) are still valid
• try syncing from a different branch or even creating a fresh one to isolate the issue
• if you're using deployment pipelines, check if the workspace is locked or in a weird state

also, sometimes the sync fails silently if there's a large number of changes or unsupported items (like certain semantic model changes or lakehouse artifacts)

unfortunately, the error message you got doesn’t help much — but if you go to Settings > Git Integration, there might be a bit more detail in the sync history or logs.

let me know if you want to test a few things together — happy to help dig into it.

If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
*This response was supported by AI for translation and text editing purposes.

[rookie111]

Hey @burakkaragoz 
This is a new workspace so all the changes are new, but also its the same number of changes that got synced in the other workspaces - so question on supportability and number of changes should not be a cause for this. 

Will try with different branch, and will check the permission. 

but if you go to Settings > Git Integration, there might be a bit more detail in the sync history or logs - hmm i do not see this under git integration but will check further

Thanks @burakkaragoz will let you know after checking.