Exceeded Capacity - Can't find running process

[Fabrico]

Had some issues yesterday with a Gen2 dataflow that seemed to get stuck and since then I'm getting the error that I've exceeded my fabric capacity despite not using it for the last 18 hours.

The Capacity Metrics report seems to suggest that there's a background process that's running at 330%ish of my capacity, but I'm at a loss as to what this is since I can't see anything actively running in the capacity.

I've tried deleting the Gen2 Dataflow, but ironically I can't because I don't have any capacity, I've tried unlinking the workspace from my capacity but that's not working either.

Any hints or tips would be appreciated.  I'm struggling to understand how I can be penalised for going over capacity and effectively have my analytics infrastructure disabled without giving me the ability/tools/insights needed to identify and fix the problem...

[Anonymous]

Hi @Fabrico 

Thanks for using Microsoft Fabric Community.

Apologies for the issue that you are facing here.

Try restarting the Power BI Service and check whether your issue got resolved. Otherwise the issue can be due to throttling.

Throttling occurs when a tenant’s capacity consumes more capacity resources than it has purchased. Too much throttling can result in a degraded end-user experience. A Fabric tenant can create multiple capacities and assign workspaces to a specific capacity for billing and sizing.

Throttling is applied at the capacity level, meaning that while one capacity, or set of workspaces, may be experiencing reduced performance due to being overloaded, other capacities may continue running normally. 

For more details please refer Link.

If the issue still persists then I would suggest you to create a support ticket. This is the most direct way to get official assistance and specific insights into your situation. The support team can access detailed logs and metrics to pinpoint the issue and suggest solutions.

Please go ahead and raise a support ticket to reach our support team:

https://support.fabric.microsoft.com/support
Please provide the ticket number here as we can keep an eye on it.

Hope this is helpful. Please let me know incase of further queries.

[Anonymous]

Hi @Fabrico 
We haven’t heard from you on the last response and was just checking back to see if your query got resolved. Otherwise, will respond back with the more details and we will try to help.
Thanks

[Anonymous]

Hi @Fabrico 
We haven’t heard from you on the last response and was just checking back to see if your query got resolved. Otherwise, will respond back with the more details and we will try to help.
Thanks