Power BI Embedding - Error: LoadReportFailed - Get report failed

[AntonioCoelho]

Hi,

I'm using the PowerBI embedded API to render some reports automatically.

In the past two weeks, I'm receiving a lot of the error "LoadReportFailed". This error appears to be random because sometimes works.

I've checked URL references and tokens and are all correct.

The full log contains no information on what is the root cause.

{"message":"LoadReportFailed","detailedMessage":"Get report failed","level":6}

Any ideas on what may be causing this issue?

[krishan-kumar-b]

Same issue being observed in https://github.com/microsoft/powerbi-client-react

[krishan-kumar-b]

Steps to reporoduce:
1. clone https://github.com/microsoft/PowerBI-Developer-Samples/tree/master/NodeJS/Embed%20for%20your%20custo...
2. Input 

"authenticationMode": "serviceprincipal", and other creds in config/config.json
3. npm install && npm start

Report was being loaded till last week but not able to see them now.
Any kind of help is deeply appreciated  @AntonioCoelho @Hariharan_R 

[AntonioCoelho]

It happened again today. Some reports are ok and some I'm receiving this error.

Any idea on what may be causing this error? Can I somehow obtain more details?

[alfred1]

happened to us also, last week - yet to happen this week... switching internet connection made it work (so working for one connection, not for the other - everything else the same)

[AntonioCoelho]

I can't change connection because my app is installed on a server...

This issue happened again yesterday and today randomly.

[AntonioCoelho]

It happened again. Can Power BI API give move details on the description message ?

[luisrh]

I suggest you have a fiddler trace running while this happens.  It may be hard to get the error given the fact that it's intermittent,  but you should be able to check the response and find some details on the raw response in Fiddler.  Another approach is to turn on diagnostic logging for your PBI embedded instance in azure.  This should give you all details and you can also report on it,  etc..

https://docs.microsoft.com/en-us/power-bi/developer/azure-pbie-diag-logsc

Good luck,

Luis

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