Power BI Embedded - Intermittent Tooltip Sizing Issue

[ponyo_pankun]

We embed Power BI reports into our web app. Most of our reports have custom tooltips with custom sizes.

We have tested our reports in Microsoft Edge and found an intermittent sizing issue. See screenshot below.

This issue does not occur all the time, and it seems to only occur in Edge.

The custom tooltip is created using the HTML lite visual.

Custom tooltips display correct sizing in the Service, but in the web app, once in a while, when the user hovers over a bar, the tooltip size balloons into a gigantic rectangle.

We also tested in Firefox, and the custom tooltip displays OK.

[Anonymous]

Hi, @ponyo_pankun 
Thanks for reaching out to the Microsoft fabric community forum.

1.Firstly, please check if you have selected the "custom" view:

Below is a screenshot of the relevant documentation:

For more details, please refer to:

Create report tooltip pages in Power BI - Power BI | Microsoft Learn
Solved: Re: Tooltip page changes size on embedded - Microsoft Fabric Community
Solved: Changing the last day of the month line graph base... - Page 2 - Microsoft Fabric Community
 

2.Secondly, ensure that your Edge browser is updated to the latest version:

For more details, please refer to:

Find out which version of Microsoft Edge you have - Microsoft Support

3.Lastly, since custom tooltips are created using HTML Lite Visual, please ensure that the HTML and CSS you are using are compatible with Edge. Edge may handle certain styles or scripts differently. Please check if similar issues occur with other visual objects.

Of course, if you have any new discoveries or questions, please feel free to get in touch with us.
 

Best Regards,

Leroy Lu

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