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voldeckm
Regular Visitor

NPS Calculation Error

‎03-28-2023 05:06 AM

I am calculating NPS scores. The scores from each responded are weighted. The values for promoter, passive, and detractor are being calculated correctly, but the NPS score itself is not being calculated right? I have attached a screenshot. Any help or advice would be greatly appreciated

Screen Shot 2023-03-28 at 8.00.00 AM.png

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