Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends August 31st. Request your voucher.

Reply
ThomasBFuzeo
New Member

Export to PDF API : FeatureNotAvailableError

Hi,

I am trying to export report as PDF via API but i got the 404 response : FeatureNotAvailableError

 

- The workspace is under licence premium PPU

- my account is under licence premium PPU

- I have checked global config, download as pdf is authorized
- I can download the report as pdf by power bi service

 

I am running out of idea, if some people know something that I forget !

Thanks for your help

1 ACCEPTED SOLUTION

@ThomasBFuzeo 

Did you read this article: Export Power BI embedded analytics reports API - Power BI | Microsoft Learn

It mentions:

  • The report you're exporting must reside in a workspace backed by a Premium, Embedded, or Fabric capacity.
  • The exportToFile API, is not supported for Premium Per User (PPU).
 

View solution in original post

11 REPLIES 11
v-sdhruv
Community Support
Community Support

Hi @ThomasBFuzeo ,

Please consider raising a support ticket if the issue still persists.
To raise a suppot for Fabric and Power BI, kindly follow the steps outlined in the following guide:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn


Thank you for reaching out.

v-sdhruv
Community Support
Community Support

Hi @ThomasBFuzeo ,
I hope the explainations provided above were able to address your queries.
If it has answered your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank You

v-sdhruv
Community Support
Community Support

Hi @ThomasBFuzeo ,
I hope the explainations provided above were able to address your queries.
If it has answered your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank You

v-sdhruv
Community Support
Community Support

Hi @ThomasBFuzeo ,
I hope the explainations provided above were able to address your queries.
Please feel free to reach out in case of any further clarification.
Regards,
Shruti

ThomasBFuzeo
New Member

I have created a empty report when i just have imported some excel data to show, I do not use embedded report, but workspace in power bi service with premium per user plan.

The manual export works normaly by the interface.

I have checked all the doc linked and stil blocked. 
I have checked my tenant setting by power shell, query looking for the tenant settings "export to file for report" but i can not find it.

@ThomasBFuzeo 

Did you read this article: Export Power BI embedded analytics reports API - Power BI | Microsoft Learn

It mentions:

  • The report you're exporting must reside in a workspace backed by a Premium, Embedded, or Fabric capacity.
  • The exportToFile API, is not supported for Premium Per User (PPU).
 

Like I said i am not using the embedded part, but Power bi service.
In this documentation : https://learn.microsoft.com/fr-fr/rest/api/power-bi/reports/export-to-file-in-group and this one https://learn.microsoft.com/fr-fr/power-bi/developer/embedded/export-to#considerations-and-limitatio... they mention all the limitation, but they are not talking about premium-per-user can not export

The API documentation you are referencing is referring you to the limitations in that article:

AmosHersch_0-1743582377015.png


Those limitation say that the API is not supported for reports on a Prmeium Per User capacity. It doesn't matter if the report is embedded or not. Unfortunately it's a limitation for the API - the report must be in a workspace which is on a dedicated capacity.

Yes i have use the api to check the capacity of my groups and i get dedicatedCapacity: true

{
    "isReadOnly": false,
    "isOnDedicatedCapacity": true,
    "capacityId": "334CD63F-1C0A-4DBE-8F08-45D4994D973B",
    "defaultDatasetStorageFormat": "Small",
    "type": "Workspace",
    "id": "xxx",
    "name": "TEST"
}

I don't know if isOnDedicatedCapacity returns "true" for Premium Per User (PPU).
But as the limitation says, if it's indeed a PPU capacity like you've said then this is the reason you get the error.

v-veshwara-msft
Community Support
Community Support

Hi @ThomasBFuzeo ,

This can be due to multiple reasons-

1.Power BI APIs have rate limits for the number of requests per minute or hour. If you're hitting these limits, you might get a 404 response or other errors. If you're making a lot of requests in a short time, this might explain the problem.

 

2.Exported reports can't exceed a file size of 250 MB.

 

3.All related semantic models in the report you're exporting must reside on a Premium or Embedded capacity, including semantic models with a Direct Query connection.

 

If the reasons stated above doesn't solve your problem, you can refer this documentation for performing some checks and understanding the limitations.

 

https://learn.microsoft.com/en-us/power-bi/developer/embedded/export-to?source=recommendations

https://learn.microsoft.com/en-us/power-bi/developer/embedded/export-paginated-report#considerations...

 

Hope this helps!

 

If this post helps, then please consider 'Accepting it as the solution' to help the other members find it more quickly and a kudos would be appreciated.

 

Thank you.

Helpful resources

Announcements
July 2025 community update carousel

Fabric Community Update - July 2025

Find out what's new and trending in the Fabric community.

July PBI25 Carousel

Power BI Monthly Update - July 2025

Check out the July 2025 Power BI update to learn about new features.