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muzata
New Member

powerbi desktop runtime error, external component exception

Sorry to ask, but I updated my powerbi desktop to the latest version today and this error was reported. I have tried to uninstall and reinstall it but it still reports this error

Feedback Type:
Frown (Error)

Timestamp:
2023-04-24T05:44:04.8571841Z

Local Time:
2023-04-24T13:44:04.8571841+08:00

Session ID:
abedb2a4-b356-4bca-8398-90f12079293a

Release:
April 2023

Product Version:
2.116.622.0 (23.04) (x86)

Stack Trace:
System.Runtime.InteropServices.SEHException
在 System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
在 System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
在 System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
在 System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
在 System.Windows.Forms.Application.RunDialog(Form form)
在 System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
在 Microsoft.PowerBI.Client.Program.<>c.<RunApplication>b__6_7()
在 Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
在 Microsoft.PowerBI.Client.Program.<>c__DisplayClass6_0.<RunApplication>b__0()
在 Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
在 Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Error Code:
-2147467259 (0x80004005)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.116.622.0","ModuleName":"PBIDesktop.exe","Component":"Microsoft.PowerBI.Client.Program+<>c","Error":"System.Runtime.InteropServices.SEHException","MethodDef":"<RunApplication>b__6_7","ErrorOffset":"15"}

OS Version:
Microsoft Windows NT 10.0.19044.0 (x64 zh-CN)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
1.7 GB

Private Memory:
519 MB

Peak Working Set:
698 MB

IE Version:
11.789.19041.0

User ID:
cbac5cf6-003b-4cba-ae74-76cfaaafacee

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

1 REPLY 1
Anonymous
Not applicable

Hi @muzata ,

 

Please try downloading Microsoft Power BI Desktop from the official Microsoft Download Center.

Refer this: Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

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