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sampurna95
New Member

cohort analysis

‎07-28-2022 12:34 PM

hi so i am trying to create a cohort analysis. i have three columns; user id, order date, total amount paid. 

i am trying to find the customer retention rate. but my output is coming as shown below.  but i know i have 6k repeat customers out of 76k customers. so there is a small churn % which is not reflecting on my cohort. the no.s on my cohort is count of user id. Please if you have encountered similar issues, please help me. ERRORCOHORT.PNG

 

 

lookofdashboard.PNGmy measure for customer retentionmy measure for customer retention

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amitchandak
Super User
Super User

‎07-29-2022 12:39 AM

@sampurna95 , refer if my blog can help

 

Period Of Stay – Cohort Analysis: https://community.powerbi.com/t5/Community-Blog/Customer-Retention-Part-3-Period-Of-Stay-Cohort-Anal...

 

If this does not help
Can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data.



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