Forum Discussion
cohort analysis
hi so i am trying to create a cohort analysis. i have three columns; user id, order date, total amount paid.
i am trying to find the customer retention rate. but my output is coming as shown below. but i know i have 6k repeat customers out of 76k customers. so there is a small churn % which is not reflecting on my cohort. the no.s on my cohort is count of user id. Please if you have encountered similar issues, please help me.
my measure for customer retention
1 Reply
sampurna95 , refer if my blog can help
Period Of Stay – Cohort Analysis: https://community.powerbi.com/t5/Community-Blog/Customer-Retention-Part-3-Period-Of-Stay-Cohort-Analysis/ba-p/1393410
If this does not help
Can you share sample data and sample output in table format? Or a sample pbix after removing sensitive data.
