Web URL Image works in Desktop, shows broken link icon in web version

[pyee78]

I have a table of data, and some of the columns are formatted as Image URL for indicator icons. In the desktop version, I see this:

The red icons work, the yellow icons work, and when there's a null there is no picture. This is working as intended.

When I publish the report to the web, or an app, I see this:

 

The same data, same icons, only the nulls are replaced with the broken image link icon. Seems like there's a quick setting somewhere that I'm not seeing, though I would expect it to render the same in Desktop and web. If it matters, the images are hosted on a SharePoint site.

Thanks in advance,

Peter

[stretcharm]

Not done much with images or the web version.

I'm guessing the web applications don't have access to your sharepoint site.

Patrick at guy in a cube has a video that may help.

https://guyinacube.com/2017/11/working-images-power-bi/

One option maybe to add the images to a public website.

Another option might be to try embeding them using this technique.

http://sqljason.com/2018/01/embedding-images-in-power-bi-using-base64.html

[pyee78]

Thanks stretcharm, but the images are showing up as intended, so access to the images is not a problem. It's the cells with a <null> value that are displaying the broken image link rather than just showing nothing, like the first image does.

[stretcharm]

sorry didn't spot that.

looks like a defect. Try logging a support ticket.

As a workaroud you could map nulls to another image that is either transparent or the background colour.

[pyee78]

Yeah, a transparent image would work - I was hoping I had missed something simple. I'll log a ticket and then if they can't resolve that I'll upload an image for nulls.

Thanks!

[v-yulgu-msft]

Hi @pyee78,

In my test, I didn't encounter the same problem. 

Result in desktop.

Result in service.

Did you create a support ticket? Did you get any valid resolution to your problem? If yes, would you please share the solution?

Regards,

Yuliana Gu