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Anonymous
Not applicable

Visualization Error in Power BI Desktop

Dear colleagues, 

I have a problem with the Power BI Desktop visualization tab. There is a visualization error and the window is only shown in a small fragment of the screen (please see screenshots for nature of the error and system details. I would be very thankful for any advice that you might have. 

In advance, thank you very much!

Best wishes, 

Simon 

 

 

System DetailsSystem DetailsVisual Error in PBI DesktopVisual Error in PBI Desktop

2 REPLIES 2
venal
Memorable Member
Memorable Member

@Anonymous 

As suggested by @v-frfei-msft , please uninstall the existing Power BI Desktop.

Please remove cache files from the below path.

1. C:\Users\<<Profile Account>>\AppData\Local\Microsoft -> Remove "Power BI Desktop" Folder.

2. C:\Users\<<Profile Account>>\AppData\Local -> Remove "Power BI Desktop" Folder.

 

restart the machine and try to install the latest version from the link.

If you have any concerns, please let us know.

 

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v-frfei-msft
Community Support
Community Support

Hi @Anonymous ,

 

Please reinstall the PBI desktop and restart your laptop to check again.

 

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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