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Anonymous
Not applicable

Values incorrect after publishing

My report is running perfectly for some weeks but all of a sudden it shows incorrect values. 

I have a direct query connection with my SQL database and I do a simple count. On my desktop I see the correct value, but when I publish it, the value is wrong...

 

Example:

 

Desktop valueDesktop valuePublished valuePublished value

 

I cannot explain why this is. Can someone help me?

7 REPLIES 7
dsovethanov
New Member

Try to click on "Reset to default" on top right of the report. 

Greg_Deckler
Community Champion
Community Champion

Is this really on a dashboard or is this a report? If it is a dashboard, generally this is caused because when you pin a tile, the tile maintains its context at the time it was pinned.



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Anonymous
Not applicable

I'm sorry, it is a report 🙂

Hmm. Only thing I can think of since it is a Direct Query is if the gateway is talking to the wrong database?



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Anonymous
Not applicable

Nope... I checked that...

Perhaps some kind of permissions issue, where the account that you are using to connect from your Desktop has permission to see stuff that the account being used by the gateway does not? Sorry, grasping at straws.



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Anonymous
Not applicable

Unfortunaly I have all the rights... it is soooo weird!

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