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falappat
Frequent Visitor

Unexpected Error while using Map

This happening since last week. Every time when I point some latitude and longitude points on a map, appears working fine for a 10 seconds and the whole applicaion stops after an error pops up stating 'Unexpected Error - We're sorry, a problem occured while rendering this report and application must close'. When I close the error whole application closes without saving. When I reopen the PBI it wont show the last saved work. 

I tried this from various source to test for map (excel , database, online source) map stops working once we point the location and closes the whole application . This is the error I getsThis is the error I gets

2 REPLIES 2
v-ljerr-msft
Microsoft Employee
Microsoft Employee

@falappat

 

I have tested it on my site and it all works fine for me. Are you using the latest version of Power BI Desktop? Could you upload a pbix file which can reproduce this issue?

 

Regards

On Service it works fine. But on desktop is the problem occurs.  I am using the latest version. Due to this reason I uninstalled the PBI and reinstlled to see if the problem reoccurs. Unfortunately problem is happening again. I tried various data source to see if the problem  occurs for any specific source , unfotunately any data source I connect and have some map data , it works for maximum 10 seconds and stops by following the above error. 

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