Unable to connect to app.powerbi.com from desktop or sign in to microsoft account on Power BI

[LondonUser]

We are experiencing an issue where we cannot connect Power BI report builder to data on our app.powerbi.com which was previously working (issue is the same accross all reports).

We also cannot publish from Power BI Desktop as it says "Unable to sign in".

I signed out on desktop and tried to sign back in and this also then failed.

Is this a global microsoft issue or specific to our microsoft accounts?

[Idrissshatila · Accepted solution]

@Hello @LondonUser ,

It's working fine from my side, try to download the latest version of power bi from this link https://www.microsoft.com/en-us/download/details.aspx?id=58494

and if you're still facing the issue you can open a ticket with microsoft support through this link https://support.powerbi.com

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[LondonUser]

Thank you for the response.

This confirms that it must be an issue within our microsoft solution and setup so out team will investigate that route.