Unable to Export Visuals on PDF or Powerpoint

[hjagat512]

I need help. I built a Power BI Report using the visuals from Microsoft Appsource and when I exported the report as a PDF. The report had the below error and wasn't able to download the visuals.

Live Power BI Report on the web

Exported Page of the downloaded report in PDF.

[v-yilong-msft · Accepted solution]

Hi @hjagat512 ,

As you can see from the image, the cause of the problem is that certain types of visual objects are not supported when exporting reports to PDF or PowerPoint. This includes many custom visual objects from Microsoft Appsource. If the report contains unsupported visual objects, they may appear as gray boxes with error messages or may not be included in the export at all. This is explicitly mentioned in this documentation: Export reports to PDF - Power BI | Microsoft Learn

Best Regards

Yilong Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ray_aramburo]

The visual says the issue: it does not support exporting. There's no way to fix it unless you change it to other visual.