Tooltip Not Displaying in Power BI Mobile App

[Bhavyasree24]

Hi everyone,

I'm experiencing an issue with my Power BI report when viewing it in the Power BI Mobile app. The default tooltip that works perfectly on desktop does not appear at all in the mobile version of the report.

• I have tooltips set up on visuals (like cards, bar charts, etc.)

• Tooltips display correctly in Power BI Desktop and Power BI Service (web browser)

• However, when I view the report in the Power BI Mobile app (iOS/Android), the tooltips do not show up

• I’ve ensured that the tooltip page is correctly configured and the visuals have "Tooltip" enabled

Has anyone faced a similar issue? Are there specific limitations or settings required for tooltips to work on mobile?

Appreciate any help or suggestions.

[v-priyankata]

Hi @Bhavyasree24 
I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank you.

[v-priyankata]

Hi @Bhavyasree24 
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

[v-priyankata]

Hi @Bhavyasree24 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-priyankata · Accepted solution]

Hi @Bhavyasree24 

We are grateful for your participation in the Microsoft Fabric Community forum.

1. Make sure you're using the latest version of the Power BI Mobile app — older versions might have bugs or lack support for newer features like tooltips.

2. Cards and KPIs won’t display tooltips in the mobile app. Try using bar charts, multi-row cards, or tables instead, as they work well with tooltips.

3. If you're using a custom tooltip page, double-check that the page size is set to “Tooltip.” Then, on the visual, go to Format > Tooltip, set the type to "Report page," and select your tooltip page.

4. Use the Mobile Layout view in Power BI Desktop (View > Mobile layout) to rearrange and resize visuals so they’re optimized for smaller screens.

5. On mobile, tooltips appear with a tap or tap-and-hold — not hover like on desktop. Also, make sure the device has a screen width of at least 640 pixels, or tooltips might not show.

6. If tooltips still aren’t showing, try switching back to the default tooltip (disable the custom tooltip page) and republish the report. Reconfiguring the tooltip settings on the visual can also help.

If this post helps, then please consider Accepting it as the solution to help the other members find it more quickly.

Thanks.