Forum Discussion
Helper IIITooltips suddenly not displaying
I've got a report with lots of tooltips that have always worked in the past. For the last few weeks, they haven't been displaying in the Service, although everything works perfectly in Power BI Desktop. I tried switching from report page tooltips to standard tooltips, but that didn't make a difference. They still work on other reports, just not this one. Does anyone have any idea why?
Kimber
Since the tooltip works perfectly fine in report visual but it suddely disapear in service, so you need to trouble shoot the issue step by stepFirst try:
- Test in an InPrivate browser window.
- Check whether all visuals are affected or only few, create new page in service and add some visual and test if tooltip visual is working there.
- If not then republish the report.
- Test a copy of the report with different name.
- Check Microsoft Fabric/Power BI known issues.
- Check for any cross filters effecting tool tip visuals.
- Any particular visual is interacting with the visuals.
If this helps, ✓ Mark as Kudos | Help Other
4 Replies
Murtaza_GhafoorSuper User
Kimber
Since the tooltip works perfectly fine in report visual but it suddely disapear in service, so you need to trouble shoot the issue step by stepFirst try:
- Test in an InPrivate browser window.
- Check whether all visuals are affected or only few, create new page in service and add some visual and test if tooltip visual is working there.
- If not then republish the report.
- Test a copy of the report with different name.
- Check Microsoft Fabric/Power BI known issues.
- Check for any cross filters effecting tool tip visuals.
- Any particular visual is interacting with the visuals.
If this helps, ✓ Mark as Kudos | Help Other
- Sahir_Maharaj
Hello Kimber,
Thanks for sharing.
One thing I'd suggest is opening the report directly from the workspace rather than through the published App. If tooltips work there, try updating the App to ensure users are accessing the latest report version.
If they still don't appear, try republishing the report under a different name and testing it in the Service... this can help determine whether the issue is associated with the existing published report.
Hope this helps and let me know if you might require a guided tutorial.
-
https://topmate.io/sahirmaharaj
-
v-aatheequeCommunity Support
Hi Kimber
Have you had a chance to look through the responses shared earlier? If anything is still unclear, we’ll be happy to provide additional support.
- v-aatheeque
Hi Kimber
Following up to confirm if the earlier responses addressed your query. If not, please share your questions and we’ll assist further.
