Forum Discussion

Kimber's avatar
Kimber
Icon for Helper III rankHelper III
21 days ago
Solved

Tooltips suddenly not displaying

I've got a report with lots of tooltips that have always worked in the past. For the last few weeks, they haven't been displaying in the Service, although everything works perfectly in Power BI Deskt...
Need Help
power bi
  • Murtaza_Ghafoor's avatar
    Murtaza_Ghafoor
    21 days ago

    Kimber​ 
    Since the tooltip works perfectly fine in report visual but it suddely disapear in service, so you need to trouble shoot the issue step by step

    First try:

    • Test in an InPrivate browser window.
    • Check whether all visuals are affected or only few, create new page in service and add some visual and test if tooltip visual is working there.
    • If not then republish the report.
    • Test a copy of the report with different name.
    • Check Microsoft Fabric/Power BI known issues.
    • Check for any cross filters effecting tool tip visuals.
    • Any particular visual is interacting with the visuals.

    If this helps, ✓ Mark as Kudos | Help Other

Sahir_Maharaj's avatar
Sahir_Maharaj
Icon for Super User rankSuper User
19 days ago

Hello Kimber​,

Thanks for sharing.

One thing I'd suggest is opening the report directly from the workspace rather than through the published App. If tooltips work there, try updating the App to ensure users are accessing the latest report version.

If they still don't appear, try republishing the report under a different name and testing it in the Service... this can help determine whether the issue is associated with the existing published report.

Hope this helps and let me know if you might require a guided tutorial.

  • https://topmate.io/sahirmaharaj