The decryption operation failed

[dreww12345]

Intermittently receiving the below error when trying to refresh one of our Nav Odata web services tables.

Looking for suggestions on how to troubleshoot.

OLE DB or ODBC error: [DataSource.Error] OData: The decryption operation failed, see inner exception..

Thank you

[joaquinQHR]

I'm having a similar issue when trying to refresh content using "SharePoint Folder connector" that was working with no issues.
We couldn't parse OData response result. Error: The decryption operation failed, see inner exception.
My PBI desktop is up to date.
Any ideas what could it be?

[dreww12345 · Accepted solution]

Hi all,

I was able to resolve this issue by simply updating the Power BI app to the latest version. Thank you for all the replies

[v-diye-msft]

Hi @dreww12345 

Sorry I never met this error before, you might raise it to the support team for better advice:

https://powerbi.microsoft.com/en-us/support/ 

[amitchandak]

@dreww12345 , refer if this can help

https://stackoverflow.com/questions/54805869/the-decryption-operation-failed-see-inner-exception

https://social.msdn.microsoft.com/Forums/azure/en-US/3a6ca45e-6d36-40e8-bb47-b2445b9afea8/blob-the-d...

[Anonymous]

HI @dreww12345 

Can you try executing the query on the connected Daatabase.

Does it error out there too?