Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now

Reply
deantgr
Regular Visitor

Targets, Results, and Difference between both

Hello everyone.

Data Sources

  • Excel - list with Agent Name and Worked Days for the month
  • SharePoint List - Number of contacts handled

Desired

deantgr_0-1701701129521.png


I manage to get the result using Excel, and making a few pivot tables and formulations like this below:

deantgr_1-1701701201945.png


What I am trying to do now is to use the Excel only to get the worked shifts, below:

deantgr_2-1701701387983.png

 

And then I connect the sharepoint list. I am trying to get the same results by making the formulations in powerbi. But when I try I am not getting the same results unfortunately. This is what I am getting

deantgr_3-1701701622114.png


So what I do is a measure to get the total number of contacts, a measure to get the total number of shifts, and then I do the measure that can be seen in the screenshot above. I get the same result as the amount the agents have handled.

 

Obviously I am doing something wrong. The target should be calculated as such > Contacts per Day * number of shifts. And the Contacts per day are calculated the total number of contacts divided by the total number of shifts.

I would appriciate any tips and help you can provided.

 

Thank you in advance!

1 REPLY 1
lbendlin
Super User
Super User

Please provide sample data that covers your issue or question completely, in a usable format (not as a screenshot).

Do not include sensitive information or anything not related to the issue or question.

If you are unsure how to upload data please refer to https://community.fabric.microsoft.com/t5/Community-Blog/How-to-provide-sample-data-in-the-Power-BI-...

Please show the expected outcome based on the sample data you provided.

Want faster answers? https://community.fabric.microsoft.com/t5/Desktop/How-to-Get-Your-Question-Answered-Quickly/m-p/1447...

Helpful resources

Announcements
Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.