Table Visual goes BLACK when applying a date slicer.

[WadeU]

Hello all,
I'm have a problem and I have not been able to find the cause. I have a simple two table semantic model, the fact table (TransactionEntry) and a Date table (CalendarTable). The reslatioship is set up correctly and when I use a table visual and apply the [Date] from the Calendar Table and the [Price] from the Transaction Entry table the information appears fine. I then use a slicer with the [date] from the Calendar Table. When I apply the filter the visual goes BLACK. Has anyone else encounted this issue? At this point, after hours of working on this I think it may be a power Bi issue, so I figured I would pose the question here. Thanks
Wade

[WadeU]

UPDATE: I have now tried multiple differt types of the date slicer and I'm getting varied results. For example if I set the date slicer to "Before" it preforms just fine when applied. When I change that to "after" and apply it, the visual goes BLACK. I also downloaded the power bi sample data, to eleminte my other data being corrupt, and I get the same results. 
My Date Table is simply just the MIN and MAX dates from my fact table, so there should be no miss matched date issues.
I also took and published the dash with the slicer applied and the table visual BLACK and when it populates to power bi services or Microsoft teams the visual is fine and the slicer works as expected.
Anyone else having these issues?
Thanks in advance for any help.
Wade

[v-dineshya]

Hi @WadeU ,

Thank you for reaching out to the Microsoft Community Forum.

The issue is like a rendering bug or GPU(Graphics Processing Unit)-related issue in Power BI Desktop. Since the same report works fine in Power BI Service and Microsoft Teams, it's highly unlikely the issue is with your data model or DAX.

Please follow troubleshooting steps:

1. Disable Hardware Acceleration: Black visuals are often linked to hardware graphics rendering.
To disable: Go to File > Options and settings > Options. Under Global > Display, uncheck "Enable hardware acceleration".
Restart Power BI Desktop.

2. Update Power BI Desktop: Make sure you're running the latest version of Power BI Desktop. Visual rendering bugs are frequently patched in monthly updates. Download latest version.

3. Clear or Reset Visual Cache: Sometimes visuals get “stuck” during development. Close Power BI Desktop. Reopen your PBIX file. Try replacing the visual (delete and recreate the table visual) Or test with a new page and add a fresh table visual and slicer.

4. Test on Another Machine: To rule out system-specific issues: Try opening the PBIX on another computer. If it works there, the issue is likely specific to your Power BI installation or hardware.

5. Check Custom/Preview Features: Go to Options > Preview features disable any that you don’t need or that might impact visuals. Particularly disable anything GPU-accelerated or custom rendering.

Please refer the community thread.

Solved: Date Slicer not working properly - Microsoft Fabric Community

If my response has resolved your query, please mark it as the Accepted Solution to assist others. Additionally, a 'Kudos' would be appreciated if you found my response helpful.

Thank you

[WadeU]

Thank you for the reply and I agree that this is highly unlikely, it’s a data or DAX related problem.

Here is what I have done, with no resolution:

I’m having trouble following step one of your resolutions as I do not see “Enable hardware acceleration” After some research I still can’t find where to disable hardware acceleration. I may need further assistance with this step.

Besides that,

I’m running on the most current version of Power BI

I cleared and reset all Cache

I have tried on multiple machines with the same result

I don’t see any unnecessary features checked in the Preview Options

I have already tried the suggestions in the community thread you shared, with no success.

Thank you.

[v-dineshya]

Hi @WadeU ,

Please try below steps:

1. Switch Visual Theme: Try changing the report theme (e.g., from Default to Classic) just to test if the issue is theme-related.

2. Try a Different Visual Type: Replace the Table visual with a Matrix or Card to see if it behaves the same way under the slicer.

3. Check GPU Driver Updates: Outdated or incompatible GPU drivers can cause rendering problems. Make sure your graphics driver is fully up to date.

4. Power BI Desktop (x64 vs x86): Are you using the 64-bit version? If not, try switching to it. If you’re on the Microsoft Store version, try downloading the standalone installer from Power BI website.

Power BI Desktop | Microsoft Power Platform

If my response has resolved your query, please mark it as the Accepted Solution to assist others. Additionally, a 'Kudos' would be appreciated if you found my response helpful.

Thank you

[WadeU]

Hey @v-dineshya ,

Thanks again for the reply, unfortunately none of the suggestions resolved the issue.
Here is what I did:

I changed to multiple different themes

I tried matrix and card visuals with the same result

GPU drivers are current and up to date

I’m running x64 currently and I have downloaded the desktop version as recently as yesterday. I did, however, open the store version to test and it behaves in the same manor.

Thought: I’m currently running Power Bi using a snapdragon arm processor and it is running in emulation mode. Could the problem be that I’m not running it on a native x86 processor?

[WadeU]

ADDITIONAL INFO: When I take the same dash and publish it to power bi services or Microsoft TEAMS, it works just fine. I can filter it with the slicer and the data comes back without the visual going BLACK. It's only when I use it on the power bi desktop do I encounter these issues.

[WadeU · Accepted solution]

SOLUTION: My solution is to move to an X86 Processor. It is definitly an issue with the ARM processor running in emulation mode. I was able to get a machine that has an X86 processor and I ran the same dash on both machines and I had no issues with the X86 machine and when I used the ARM machine the visuals go BLACK. Both were running the curent version of power bi desktop and the same slicer filter was applied. 

[v-dineshya]

Hi @WadeU ,

We appreciate your efforts and are pleased to hear that your issue was resolved. Please mark the helpful response and accept it as the solution. This will assist other community members in resolving similar issues more efficiently.

Thank you.