Subscription

[ghouse_peer]

Hi Team,

 As workspace is in Premium capacity and my id has Pro license. I have created a report in Power bi report builder and published to the worksapce which is in premium capacity. When i have setup subscription to recieve report through Emails, i am not getting mails with data to my mail id. Please let me know how to overcome this issue.

Thanks 

[amitchandak]

@ghouse_peer , In your workspace. Open dataset tab, click on the three dots on the dataset row, and open the setting. Open the subscription tab and check the details for any failure and share those

[ghouse_peer]

@amitchandak i dont find any failure message or any info over here.

 

[Anonymous]

Hi @ghouse_peer 

Click "Action", and click "Run Now". It will give you a message to show you whether the subscription is succressful.

If you still couldn't receive the mail from Power BI, please check that if you hit any limitations described in this article. Also, check that if your company email filter blocks the emails from  [email protected]. There is a similar thread for your reference.

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ghouse_peer]

@Anonymous When i click Run now, i m getting same message as shown in your pic"we're sending subscription to all subscribed users". I have only 5-6 persons to whom this email has to be sent and i dont thinks so i hv crossed any subscription limits. But still i m not recieving mails with data..

[Anonymous]

Hi @ghouse_peer 

Is all user in your company couldn't receive the subscription mail from Power BI? Please check that if your company email filter blocks the emails from  [email protected]. Maybe subscription mail has been blocked and be divided into Junk Mail. Please add Power BI in white list in your company network. There is a similar thread for your reference.

Best Regards,
Rico Zhou

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[ghouse_peer]

I have checked and it is not blocked, Tried all possibilities. Still the issue persists.