Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

We've captured the moments from FabCon & SQLCon that everyone is talking about, and we are bringing them to the community, live and on-demand. Starts on April 14th. Register now

Reply
Bbrown44
Advocate II
Advocate II

Submit Tech Support Issue Part 2

I am trying to submit a ticket on the Power BI website and the drop down menu on the "Problem Type" and "Category" are blank.  So after completing all the other required fields I am unable to submit ticket because it is looking for a selection within the two required drop down menus.  But the drop down menu is not working correctly.  I am using Google Chrome Browser.

 

See snapshot.submit ticket issue.JPG

 

 

Please advise,

~Bryon

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

Tried today and the issues has somehow resolved itself... The drop down menu is now working.

Helpful resources

Announcements
New to Fabric survey Carousel

New to Fabric Survey

If you have recently started exploring Fabric, we'd love to hear how it's going. Your feedback can help with product improvements.

Power BI DataViz World Championships carousel

Power BI DataViz World Championships - June 2026

A new Power BI DataViz World Championship is coming this June! Don't miss out on submitting your entry.

Join our Fabric User Panel

Join our Fabric User Panel

Share feedback directly with Fabric product managers, participate in targeted research studies and influence the Fabric roadmap.

March Power BI Update Carousel

Power BI Community Update - March 2026

Check out the March 2026 Power BI update to learn about new features.