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Bbrown44
Advocate II
Advocate II

Submit Tech Support Issue Part 2

‎10-19-2018 09:31 AM

I am trying to submit a ticket on the Power BI website and the drop down menu on the "Problem Type" and "Category" are blank.  So after completing all the other required fields I am unable to submit ticket because it is looking for a selection within the two required drop down menus.  But the drop down menu is not working correctly.  I am using Google Chrome Browser.

 

See snapshot.submit ticket issue.JPG

 

 

Please advise,

~Bryon

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Anonymous
Not applicable

‎10-21-2018 08:24 PM

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

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Anonymous
Not applicable

‎10-21-2018 08:24 PM

Hi @Bbrown44,

 

I can't reproduce this on my side, did this issue still appears on your side? I also found similar thread on issue forum, maybe you can take a look on it.

Cannot submit Support Ticket

 

Regards,

Xiaoxin Sheng

Message 2 of 3
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Bbrown44
Advocate II
Advocate II
In response to Anonymous

‎10-22-2018 06:36 AM

Tried today and the issues has somehow resolved itself... The drop down menu is now working.

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